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Terms and Conditions That Protect Your Account

When you open an account with note4d, you're agreeing to the terms that keep your wallet, data and play history secure.

Account security verified at withdrawalPayment methods: DANA, OVO, GoPay, QRISClear data retention and closure rules

What These Terms Cover

note4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms govern your use of note4d — from the moment you deposit your first funds through every withdrawal request. They cover how we handle your personal information, the rules for account access depending on local law, payment processing timelines, and what we expect from you

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as an account holder. Access and eligibility depends on local law. We keep these terms available in English for players across Indonesia, including those in Medan, Semarang and beyond. If you find a conflict between these terms and any promotion running on the platform, the terms
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take priority. You'll see the full text before you confirm your first deposit.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

How to Ask About Your Account Terms

DATA AND SECURITY

How We Handle Your Information Under These Terms

Data Retention

We keep your account data, transaction history and ID verification documents for the duration of your account and five years…

Payment Verification

Before we process a withdrawal, we verify your identity using the documents you uploaded during account setup.

Cookie and Tracking

We use cookies to keep you logged in, track your play session and prevent fraud.

Third-Party Sharing

We share your payment information only with our payment processors (DANA, OVO, GoPay, QRIS partners) and anti-fraud services.

Account Closure and Data Deletion

You can request permanent account closure in Settings > Account > Close Account.

Changes to These Terms

If we update our terms, we notify you by email at least 14 days before the change takes effect.

Questions About note4d Terms and Your Account

Yes. You can request closure in Settings > Account > Close Account. We process the request within one business day. Any remaining wallet balance is returned to your original deposit payment method (DANA, OVO, GoPay or QRIS) within two working days.

Your personal data is deleted 30 days after closure. We keep transaction records and ID documents for five years to meet legal requirements, but we do not use them for marketing or account recovery after closure.

Withdrawals to DANA, OVO, GoPay and QRIS typically arrive within 5–15 minutes after verification. Bank transfers may take up to one business day. The exact speed depends on your local bank.

Contact our support team via live chat or email. Describe the violation and include your account number and date. We review escalations within five working days and respond with an explanation or corrective action.

Yes, these terms apply to all note4d account holders in Indonesia where local law permits. Some features or payment methods may vary based on your region; see the payment page for availability in your area.

We may suspend your account if we detect fraud, underage play, or breach of these terms. If not an emergency, we notify you by email before suspension and explain the reason. You can appeal the suspension via support.

Contact our support team with your transaction ID and the amount in question. We investigate disputes within three working days. If we cannot resolve it, we help you dispute the charge with your payment provider (DANA, OVO, GoPay or QRIS).

Terms and Conditions That Protect Your Account

How to Ask About Your Account Terms

How We Handle Your Information Under These Terms

Data Retention

Payment Verification

Cookie and Tracking

Third-Party Sharing

Account Closure and Data Deletion

Changes to These Terms

Questions About note4d Terms and Your Account

01 Can I close my account whenever I want?

02 What happens to my data if I close my account?

03 How long do withdrawals take under these terms?

04 What if I think you've violated these terms?

05 Are these terms the same for all players in Indonesia?

06 Can you suspend my account without warning?

07 Who do I contact if I disagree with a deposit charge?

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